What's on my bill?
No new charges, just new descriptions
For years, an outline of all bill charges has been available on our website. Now, with a goal of making the info even easier to access, NGEMC’s new electric bill design features the same detailed information.
The redesigned bill:
- Features unbundled charges that were previously grouped together.
- Allows you to see the different line items that make up the total rate as defined by the Tennessee Valley Authority (TVA), our power supplier.
- Reflects rate components presented on the rate schedules available on our website.
Usage history and graphs are available in the Online Member Services Center under “My Usage.”
Energy Usage is measured in kilowatt-hours (kWh) and used to calculate your bill.
The Energy Charge is the amount of kWh multiplied by the kilowatt-hour rate. The majority of this charge is used to pay for the energy generated by TVA.
Think of your Energy Usage (kWh) as the odometer on your car, measuring how "far" you go in a month; your demand can be compared to the speedometer. It measures the highest amount of energy used at a given time. (Think of a day spent at home running your clothes dryer, dishwasher, television, etc. all at once having a "high speed" compared to how much energy you use while you are at work being the "low speed.")
Using a lot of energy at once creates demand for more energy at the power generation plant. Because energy storage on a large scale is still a developing technology, and because many energy consumers have similar usage patterns throughout the day, high demand puts a strain on resources such as natural gas, nuclear, and coal. These resources can be used at any time, rather than renewable resources such as solar, which don't produce energy during the evening and night when most consumers are home.
The Demand Charge line item is intended to display your highest demand for the month. At this time, the demand charge line serves as a placeholder as we enable the functionality that will eventually display demand usage. For residential accounts, the rate for this charge is currently $0.00/kW. In the future, a cost is expected to be associated with this charge as TVA demand charges to North Georgia EMC increase.
TVA adjusts this charge monthly in order to cover the cost of fuels used to generate energy. The adjustment reflects the cost of uranium, coal and natural gas that TVA must purchase to run its power generation plants. Learn more at TVA.gov.
If this line item appears on your bill, you are currently enrolled in Operation Round Up (ORU). Visit our ORU page to learn more.
Every consumer-member requires the same access to reliable electricity provided by a system of regular maintenance, engineering and operation of the distribution lines, substations, metering, cybersecurity, physical security, and customer support.The System Support Fee is designed to reflect these recurring costs for access to reliable energy.