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  • Visit "The Circuit," a blog from NGEMC.
  • Is your power out? Could it be your breaker? Find out now. 
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  • Scammer Active in the Area

    NGEMC has received a report of a scammer working inside of our service area. Any time you receive a call from someone demanding payment or threatening you with disconnection, hang up and call NGEMC at one of our published numbers. Visit www.ngemc.com/ScamAlert for more information. 

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About Us

Power with Purpose

Calendar icon
84
Years of Service
line icon

6400

Miles of line.

Meter icon

101000

Metering Points

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North Georgia EMC Mission :

To provide Power with Purpose to the communities of northwest Georgia by maintaining a constant commitment to safety first; positive service experiences; innovative solutions; employee engagement; and excellent stewardship.

North Georgia EMC Vision:

We are your proven source of energy for work, life, and play.

NGEMC Quick Facts

Established

May 11, 1936 as a not-for-profit electric cooperative.

Total Number of Metering Points

Approximately 100,000.

Counties Served

Catoosa, Chattooga, Floyd, Gordon, Murray, Walker, and Whitfield in Northwest Georgia.

Map of NGEMC's service area.
Our System

35 substations, approximately 6,400 miles of line.

Our Peak

NGEMC is a winter-peaking system, with an all-time peak demand of 754 megawatts on Jan. 7, 2014.

Membership Mix

85% residential customers, 15% commercial/industrial customers.

Load Mix

60% residential, 40% commercial/industrial.

Funding

As a not-for-profit electric cooperative, NGEMC is fully supported by its member-owner-rate payers, receiving no public tax monies or publicly/privately held investment funding.

Offices

Dalton, Fort Oglethorpe, Trion and Calhoun 

Recruits and Retains Business and Industry

NGEMC partners with Georgia Department of Economic Development, Georgia EMC, Southeast Industrial Development Association (SEIDA), TVA, local Joint Development Authorities, local communities and other utilities.

Leadership

North Georgia EMC is governed by a seven-member Board of Directors elected to three-year terms by the membership of the co-op. This board sets policy and oversees the operation of the organization. The President and CEO, oversees daily operations of NGEMC with assistance from management staff and approximately 190 employees who work at NGEMC's four offices in Calhoun, Dalton, Fort Oglethorpe and Trion.

Staff and Board of Directors

  • Our Directors
  • Our Staff

Ted Clark - Chattooga County Director, Chairman 

Larry Keown - Gordon County Director, Vice-Chairman

John Howard - Walker County Director, Secretary/Treasurer

Denia Reese- Catoosa County Director

Dr. George Gallagher - Floyd County Director

Kathy Welch - Murray County Director

Mark Thomas - Whitfield County Director

Kathryn D. West - President and CEO
Alisa Basaraba - Vice President, Member Services
Jeff Brown - Vice President, Operations Services
Brian Childers - Vice President, Information and Technology Services
Kim Gamel - Vice President, Corporate Services
Paul Ruud - Vice President, Engineering Services
Stephanie Holder- Executive Consultant
Sheri Bedwell - Director, Rate Analysis
Jada McCollum- Director, Finance and Accounting
Tena Porter - Director, Internal Audit and Corporate Compliance
Harriette Stokes - Director, Executive Account Management & Economic Development
John Wilson - Director, Analytics
Gene Franklin - Staff Resources, Special Projects

NGEMC's Cooperative Values

Operational Excellence
  • We bring essential services to our customer/owners in an efficient manner.
  • We work hard and smart, and we do what is necessary to solve problems and get the job done well.
  • We do not compromise the health or safety of our fellow employees.
  • We communicate openly and honestly.
  • We treat all others, members and coworkers, with great respect, professionalism, and courtesy.
  • There is no place at NGEMC for condescending or rude behavior.
Integrity
  • We say what we mean, and mean what we say.
  • We enjoy the pride that comes with not compromising our values and principles, but we are not arrogant.
  • We strive to ensure that the people we deal with feel they have been treated justly and fairly. Our criteria for judgment are facts, competency, performance, and character.
  • We do what we say we will do when we say we will do it.
  • We maintain strict confidentiality about our customer/owners’ and employees’ information.
Teamwork
  • We support and help our fellow employees.
  • We support the efforts of every area of the cooperative by what we say and what we do.
  • We allow everyone to contribute without regard to race, gender, position or seniority.
  • We manage conflict promptly and in a way that preserves relationships.
  • We select and promote employees on the basis of skill, training, ability, attitude and merit.
Member Focus
  • We are excellent stewards of our member-owned cooperative assets.
  • We put the convenience of our members above our own. We are here to serve.
  • We ask our members for their opinions rather than assume we know.
  • We are empathetic toward our members,understanding and acknowledging their opinions.
  • We apologize when we make a mistake and fix it.
Personal Contribution
  • We are each personally responsible for what we do and who we are.
  • We ensure that what we do contributes to the accomplishment of our mission.
  • We respond to criticism with maturity and good judgment.
  • We value learning and seek opportunities to educate ourselves and others.
  • We take personal responsibility for our own success and growth.
  • We lead by example.
Decision-Making
  • We make decisions based on facts, reality, and logical thinking.
  • In making decisions, we consider their impact on the whole cooperative.
Change
  • We do not accept the status quo, but constantly strive to improve our systems, increase our skills, and develop better services.
Accomplishment
  • We set high standards for ourselves and our cooperative.
  • We celebrate everyone’s success.
Community
  • At NGEMC, we embody the sound values of our communities, such as honesty, patriotism, and helpfulness.
  • We accept responsibility for NGEMC’s long-standing and continuous role in improving the quality of life of our community.

Annual Meeting

North Georgia EMC's  Annual Meeting is scheduled on the first Thursday in August. NGEMC will hold its 85th Annual Meeting on Thursday, August 5, 2021, at the Dalton Convention Center.

For NGEMC as with all electric cooperatives, annual meetings are vital to the work and spirit of the cooperative. A cooperative is an organization created and governed by the people it serves. Annual meetings are the forums through which the consumer/member stays informed and involved in the activity of the organization. Each year at annual meetings, members enjoy entertainment, tour booths showcasing NGEMC programs, see tools their co-op uses, elect directors and hear the annual report.

NGEMC has always had strong participation and large attendance at these events.

Economic Development at NGEMC

Contact our Economic Development team and find site selection resources. 

More Information

Our History

Birth of the REA

At Warm Springs, GA, President Franklin D. Roosevelt signed Executive Order 70037 to create the Rural Electrification Administration, later to become the Rural Utility Services.

"Here it Comes" Rural Electrification Administration poster by Lester Beall (1930's)

May 11, 1935

A cooperative to light the way

North Georgia Electric Membership Corporation (NGEMC) was chartered by the State of Georgia on May 11, 1936, one year after the REA Executive Order was executed. NGEMC is Georgia's second oldest electric cooperative.

NGEMC's first Dalton office on Hamilton St. (circa 1938)

May 11, 1936

First lines energized

On July 14, 1936, TVA energized North Georgia EMC's first line. It was located in Catoosa County, just south of the Georgia-Tennessee border.

NGEMC's first substation, Friendship.

July 14, 1936

100,000 meters

In October 2017, North Georgia EMC added its 100,000th metering point, which was located in Catoosa County -- where it all began back in 1936.

Meter installation

October 31, 2017

Contact Us

  • Dalton Office
  • Fort Oglethorpe Office
  • Calhoun Office
  • Trion Office

1850 Cleveland Highway
Dalton, GA 30721
Phone: 706.259.9441


Lobby Hours: Closed due to COVID-19
Drive-Thru Hours: 9 a.m.- 4 p.m.
Member Services Team Available by Phone/Online: 7:30 a.m. to 5:30 p.m. 
Monday through Friday

24/7 Payment and Account Options

Message us.

3368 Battlefield Parkway
Fort Oglethorpe, GA 30742
Phone: 706.866.2231


Lobby Hours: Closed due to COVID-19
Drive-Thru Hours: 9 a.m.- 4 p.m.
Member Services Team Available by Phone/Online: 7:30 a.m. to 5:30 p.m.
Monday through Friday.

24/7 Payment and Account Options

Message us.

1128 South Wall Street
Calhoun, GA 30701
Phone: 706.629.3160


Lobby Hours: Closed due to COVID-19
Drive-Thru Hours: 9 a.m.- 4 p.m.
Member Services Team Available by Phone/Online: 7:30 a.m. to 5:30 p.m.
Monday through Friday.

24/7 Payment and Account Options

Message us.

13822 Highway 27
Trion, GA 30753
Phone: 706.734.7341


Lobby Hours: Closed due to COVID-19
Drive-Thru Hours: 9 a.m.- 4 p.m.
Member Services Team Available by Phone/Online: 7:30 a.m. to 5:30 p.m.
Monday through Friday.

24/7 Payment and Account Options

Message us.

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