Power with Purpose
6400
Miles of line.
103000
Metering Points
North Georgia EMC Mission :
To provide Power with Purpose to the communities of Northwest Georgia by maintaining a constant commitment to safety first; positive service experiences; innovative solutions; employee engagement; and excellent stewardship.
North Georgia EMC Vision:
We are your proven source of energy for work, life, and play.
NGEMC Quick Facts
May 11, 1936 as a not-for-profit electric cooperative.
Approximately 103,000.
Catoosa, Chattooga, Floyd, Gordon, Murray, Walker, and Whitfield in Northwest Georgia.
35 substations, approximately 6,400 miles of line.
NGEMC is a winter-peaking system, with an all-time peak demand of 754 megawatts on Jan. 7, 2014.
85% residential customers, 15% commercial/industrial customers.
60% residential, 40% commercial/industrial.
As a not-for-profit electric cooperative, NGEMC is fully supported by its member-owner-rate payers, receiving no public tax monies or publicly/privately held investment funding.
Dalton, Fort Oglethorpe, Trion and Calhoun
NGEMC partners with Georgia Department of Economic Development, Georgia EMC, Southeast Industrial Development Association (SEIDA), TVA, local Joint Development Authorities, local communities and other utilities.
North Georgia EMC is governed by a five-member Board of Directors elected to three-year terms by the membership of the co-op. This board sets policy and oversees the operation of the organization. The President and CEO, oversees daily operations of NGEMC with assistance from management staff and approximately 190 employees who work at NGEMC's four offices in Calhoun, Dalton, Fort Oglethorpe and Trion.
Staff and Board of Directors
Ted Clark - District 5 Director, Chairman
Mark Thomas - District 3 Director, Vice-Chairman
John Howard - District 4 Director, Secretary/Treasurer
Denia Reese- District 1 Director
Jason Parker- District 2 Director
Kathryn D. West - President and CEO
Brian Childers - Chief Information Officer
Alisa Basaraba - Vice President, Member Services
Jeff Brown - Vice President, Operations Services
Kim Gamel - Vice President, Corporate Services
Paul Ruud - Vice President, Engineering Services
Sheri Bedwell - Director, Rate Analysis
Judy Hicks- Director, Corporate Projects
Jada McCollum- Director, Finance and Accounting
Tena Porter - Director, Internal Audit and Corporate Compliance
Harriette Stokes - Director, Executive Account Management & Economic Development
John Wilson - Director, Analytics
Gene Franklin - Staff Resources, Special Projects
NGEMC's Cooperative Values
- We bring essential services to our customer/owners in an efficient manner.
- We work hard and smart, and we do what is necessary to solve problems and get the job done well.
- We do not compromise the health or safety of our fellow employees.
- We communicate openly and honestly.
- We treat all others, members and coworkers, with great respect, professionalism, and courtesy.
- There is no place at NGEMC for condescending or rude behavior.
- We say what we mean, and mean what we say.
- We enjoy the pride that comes with not compromising our values and principles, but we are not arrogant.
- We strive to ensure that the people we deal with feel they have been treated justly and fairly. Our criteria for judgment are facts, competency, performance, and character.
- We do what we say we will do when we say we will do it.
- We maintain strict confidentiality about our customer/owners’ and employees’ information.
- We support and help our fellow employees.
- We support the efforts of every area of the cooperative by what we say and what we do.
- We allow everyone to contribute without regard to race, gender, position or seniority.
- We manage conflict promptly and in a way that preserves relationships.
- We select and promote employees on the basis of skill, training, ability, attitude and merit.
- We are excellent stewards of our member-owned cooperative assets.
- We put the convenience of our members above our own. We are here to serve.
- We ask our members for their opinions rather than assume we know.
- We are empathetic toward our members,understanding and acknowledging their opinions.
- We apologize when we make a mistake and fix it.
- We are each personally responsible for what we do and who we are.
- We ensure that what we do contributes to the accomplishment of our mission.
- We respond to criticism with maturity and good judgment.
- We value learning and seek opportunities to educate ourselves and others.
- We take personal responsibility for our own success and growth.
- We lead by example.
- We make decisions based on facts, reality, and logical thinking.
- In making decisions, we consider their impact on the whole cooperative.
- We do not accept the status quo, but constantly strive to improve our systems, increase our skills, and develop better services.
- We set high standards for ourselves and our cooperative.
- We celebrate everyone’s success.
- At NGEMC, we embody the sound values of our communities, such as honesty, patriotism, and helpfulness.
- We accept responsibility for NGEMC’s long-standing and continuous role in improving the quality of life of our community.
Economic Development at NGEMC
Contact our Economic Development team and find site selection resources.
Our History
Birth of the REA
At Warm Springs, GA, President Franklin D. Roosevelt signed Executive Order 70037 to create the Rural Electrification Administration, later to become the Rural Utility Services.
A cooperative to light the way
North Georgia Electric Membership Corporation (NGEMC) was chartered by the State of Georgia on May 11, 1936, one year after the REA Executive Order was executed. NGEMC is Georgia's second oldest electric cooperative.
First lines energized
On July 14, 1936, TVA energized North Georgia EMC's first line. It was located in Catoosa County, just south of the Georgia-Tennessee border.
100,000 meters
In October 2017, North Georgia EMC added its 100,000th metering point, which was located in Catoosa County -- where it all began back in 1936.
Contact Us
1850 Cleveland Highway
Dalton, GA 30721
Phone: 706.259.9441
Drive-thru attendant Hours: M-F 7:30 a.m. to 5:00 p.m.
24/7/365 payment kiosk and drop box available in drive-thru.
Member Services team available by phone: M-F 7:30 a.m. to 5:30 p.m.
3368 Battlefield Parkway
Fort Oglethorpe, GA 30742
Phone: 706.866.2231
Drive-thru attendant Hours: M-F 7:30 a.m. to 5:00 p.m.
24/7/365 payment kiosk and drop box available in drive-thru.
Member Services team available by phone: M-F 7:30 a.m. to 5:30 p.m.
1128 South Wall Street
Calhoun, GA 30701
Phone: 706.629.3160
Drive-thru attendant Hours: M-F 7:30 a.m. to 5:00 p.m.
24/7/365 payment kiosk and drop box available in drive-thru.
Member Services team available by phone: M-F 7:30 a.m. to 5:30 p.m.
13822 Highway 27
Trion, GA 30753
Phone: 706.734.7341
Drive-thru attendant Hours: M-F 8:00 a.m. to 5:00 p.m.
24/7/365 payment kiosk drop box available in drive-thru.
Member Services team available by phone: M-F 7:30 a.m. to 5:30 p.m.