We have just received word of an ongoing scam where an impostor claims to represent a local utility and says they need to come in to the resident’s home in order to check on the water/electricity/ etc. Please note that NGEMC Crew Leaders, Line Workers, or other employees will not ask to enter your home for any reason. Visit our Scam Alert web page for information on other ongoing scams.
Hemos recibido noticias de una estafa en curso en la que un impostor afirma representar a una empresa de utilidad local y dice que debe entrar a la casa del residente para verificar el suministro de agua / electricidad / etc. Tenga en cuenta que NGEMC líderes de cuadrilla, trabajadores de línea, u otros empleados no pedirán entrar a su casa por ningún motivo.
NGEMC’s partner, Allegiant, is in the process of making the first wave of meter change outs to NGEMC members. The full project will take several months to complete. A list of the areas crews will be working in each week is posted to www.ngemc.com/AMI. NGEMC will also be sending messages directly to each household scheduled to receive a new meter in the coming week. Please log in to your account and ensure your contact information is up-to-date in order to receive this notification.
To prevent the spread of COVID-19 NGEMC’s lobbies are closed. As of Nov. 2, our drive-thru hours are now 7:30 am to 5:00 pm Monday through Friday (8:00 am to 5:00 pm in Trion). Member Services is also available online and by phone from 7:30 am to 5:30 pm Monday Through Friday. Find important pandemic billing updates on our COVID-19 information page.
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