At this time, NGEMC has suspended disconnections for non-payment until August 12. Late fees resumed on August 1. Our member services team is here to assist with extended payment plans and offer solutions for moving forward. Standard billing accounts with past-due balances have been automatically enrolled in 6-12 month extended payment plans, and Prepay Members are asked to contact member services to enroll in an extended payment plan by Aug. 12. Please contact our team as soon as possible or make a payment. At this time, Lobbies are also closed, and our drive thru hours are reduced to 9am-4pm.