Scam Alert: FEBRUARY 19, 2021
NGEMC has received several reports of scam callers active in the area this morning. In one instance, the caller played a recording which said, "your power will be interrupted due to nonpayment. If this is incorrect, press 1.” Several calls were made to non-NGEMC members on Friday morning, several reported that the scammers had "spoofed" NGEMC's name and phone number in the caller ID.

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Drive-Thru Hours Change
To prevent the spread of COVID-19 NGEMC’s lobbies are closed. As of Nov. 2, our drive-thru hours are now 7:30 am to 5:00 pm Monday through Friday (8:00 am to 5:00 pm in Trion). Member Services is also available online and by phone from 7:30 am to 5:30 pm Monday Through Friday. Find important pandemic billing updates on our COVID-19 information page.

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Dalton Office Kiosk Back in Service
Our Dalton office kiosk is now back in service. Learn more about our remote and 24/7 payment options at www.ngemc.com/waytopay

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Offices closed for Martin Luther King Jr. Day

NGEMC will be closed in Observation of Martin Luther King Jr. Day on Monday, Jan. 18.

Wednesday | January 13, 2021

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NGEMC will be closed in Observation of Martin Luther King Jr. Day on Monday, Jan. 18. Report outages and access your account 24/7 online, by phone, or with the My NGEMC Account app.

Please note that online service applications, quote requests, and other non-outage related maintenance requests cannot be processed during the holiday closing. All requests received will be processed on the following business day.

Scam Alert: FEBRUARY 19, 2021

Drive-Thru Hours Change

Dalton Office Kiosk Back in Service

Offices closed for Martin Luther King Jr. Day

Offices closed for Martin Luther King Jr. Day