Scam Alert: NGEMC number spoofed in Caller ID
NGEMC has received several reports of a scam operating both inside and outside of our service territory. In some cases, NGEMC's Dalton office number was spoofed in the caller ID. The caller threatens whoever answers the phone with disconnection within 30 minutes if they do not call an 800 number (NGEMC does not have an 800 number) back and make a payment on their NGEMC bill.

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Drive-Thru Hours Change
To prevent the spread of COVID-19 NGEMC’s lobbies are closed. As of Nov. 2, our drive-thru hours are now 7:30 am to 5:00 pm Monday through Friday (8:00 am to 5:00 pm in Trion). Member Services is also available online and by phone from 7:30 am to 5:30 pm Monday Through Friday. Find important pandemic billing updates on our COVID-19 information page.

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Offices closed for Martin Luther King Jr. Day

NGEMC will be closed in Observation of Martin Luther King Jr. Day on Monday, Jan. 18.

Wednesday | January 13, 2021

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NGEMC will be closed in Observation of Martin Luther King Jr. Day on Monday, Jan. 18. Report outages and access your account 24/7 online, by phone, or with the My NGEMC Account app.

Please note that online service applications, quote requests, and other non-outage related maintenance requests cannot be processed during the holiday closing. All requests received will be processed on the following business day.

Scam Alert: NGEMC number spoofed in Caller ID

Drive-Thru Hours Change

Offices closed for Martin Luther King Jr. Day

Offices closed for Martin Luther King Jr. Day