NGEMC has received several reports of a scam operating both inside and outside of our service territory. In some cases, NGEMC's Dalton office number was spoofed in the caller ID. The caller threatens whoever answers the phone with disconnection within 30 minutes if they do not call an 800 number (NGEMC does not have an 800 number) back and make a payment on their NGEMC bill.
To prevent the spread of COVID-19 NGEMC’s lobbies are closed. As of Nov. 2, our drive-thru hours are now 7:30 am to 5:00 pm Monday through Friday (8:00 am to 5:00 pm in Trion). Member Services is also available online and by phone from 7:30 am to 5:30 pm Monday Through Friday. Find important pandemic billing updates on our COVID-19 information page.
