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Outage Preparation

Be ready in the event of power outages

To lessen the risk that storms will damage overhead lines into your home, have any trees that grow near those lines trimmed. Depending on several factors, North Georgia EMC  may be able to do this job for you. If not, hire a professional; this is a dangerous job for anyone who's untrained. If you have a question, please call us.

Keep these things in mind as you prepare:

  • To serve you more quickly during a power outage, North Georgia EMC needs the correct phone number for your home address. Please check your bill, and make sure we have your correct phone number. If the phone number listed is incorrect, please contact NGEMC. You can update your phone number by Online Member Service Center.
  • Stay informed about the weather in your area click here for local weather reports If you're warned about approaching violent storms that could cause power outages, turn the temperature in your refrigerator and freezer to the lowest setting, to provide maximum chilling before the power goes out.
  • NOAA Weather radios are battery operated or electrically operated and a tone alert feature to alarm you and your family when a storm is approaching. Always keep your NOAA radio in a location where every family member can find it and locate it in the event of a storm. Be sure to have extra batteries on hand in case the storm is a lengthy one.
  • If your freezer's not filled with food, fill jugs with water and place them in it to freeze. This will help food stay frozen longer during an outage and will also help your freezer run more efficiently.
  • Make sure you have flashlights, fresh batteries, and a battery-operated radio handy, and fill containers and your bathtub with water.
  • In case phone service is still available, make sure you have a corded phone, which does not rely on electricity for use.
  • If you or a family member requires life-support equipment such as a respirator, have a backup source of power ready. Keep your backup generator in good condition and test it periodically.


Create a family disaster plan

Before a severe storm arrives and you and your family are caught unprepared, meet with your family and discuss why you need to prepare for disaster. Plan to share responsibilities and work together as a team.

Discuss the types of disasters that are most likely to happen. Explain what to do in each case. Pick two places to meet: Right outside your home in case of a sudden emergency, like a fire; or, outside your neighborhood in case you can't return home. Everyone must know the address and phone number.

Ask an out-of-state friend to be your "family contact." After a disaster, it's often easier to call long distance. Other family members should call this person and tell them where they are. Everyone must know your contact's phone number. Discuss what to do in an evacuation. Plan how to take care of your pets.

(Source: American Red Cross)


Tornado Warning Versus Tornado Watch:

Tornadoes are nature’s most fierce storms. Produced from intense thunderstorms, tornados can destroy buildings, uproot trees, and devastate neighborhoods, towns, and states. It is important that you know the difference between tornado watches and warnings.

Tornado Watch:

This means that tornadoes are possible. Remain alert for approaching storms and listen to your local radio/television stations for more information regarding the upcoming storm.

Tornado Warning:

This means a tornado has been spotted in the area or indicated in the area by storm radar. Take shelter immediately - relocate to your basement or in an interior hallway on the first floor of your home.

Power Restoration:

Click here to find out how the power restoration process works.

Do's and Don'ts of Power Restoration

  • Do avoid downed power lines. When you venture outside a storm, check the area for downed power lines. If you see one, contact NGEMC immediately at any of its four offices. Don't allow anyone to touch or drive over a downed power line. Always assume a downed power line is dangerous.
  • Do check your breakers first. Test your own electrical equipment before calling NGEMC to report an outage. Circuit breakers may be located inside or outside your home. They are housed in a gray utility box. Always push the breaker to the "off" position first, then to the "on" position. In addition, remember to take all safety precautions when operating your breakers. Look around for loose or sparkling wires; place an open hand near - but not touching - the panel to sense for heat. If any of these conditions exist or if you have a concern, contact an electrician before taking any action.
  • Do inform NGEMC right away if you experience an outage. If the outage is due to storm, do not risk a storm-related injury to get in touch with NGEMC immediately. As soon as danger has past, you can log into your account and Report an Outage, let us know through the My NGEMC Mobile App or call any NGEMC office.
  • Don't assume your neighbor has called. Always report the power outage for your home, even if you know neighbors have already called. Getting information from every customer helps NGEMC assess the size and cause of an outage.
  • Don't use candles for lighting. Avoid using candles during power outages - the risk of fire is too great. If you must light a candle for light, place them on a stable surface away from combustible materials, and keep a close eye on children. .Never leave a candle burning when leaving the room or when going to bed.



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