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Possible Phone Scam

Sept. 1, 2017

A member has notified us that during a scam call, NGEMC’s phone number and/or name appeared in the caller ID.

McLean Engineering to audit pole attachments in 2017-2018

As a requirement of our joint use agreements, we periodically perform an audit in order to keep records up-to-date.

We have partnered with McLean Engineering to perform the audit, which will begin this week and will take approximately 8-10 months to complete. Inspectors will audit all pole attachments.

Touchstone Energy Launches Home Energy Adventure

Aritcle from Touchstone Energy 

With winter bringing colder weather, electricity costs are increasing. We know that saving energy means saving money, and having an energy efficient home does just that. That’s why Touchstone Energy has released Home Energy Adventure.

Through interactive quizzes, users can test their energy efficiency skills and learn how to improve their home’s energy efficiency, and ultimately save money. After each question, users receive energy savings tips that are customized specifically to their lifestyle and energy habits.

ePower News for Business and Industry

This new quarterly newsletter connects NGEMC commercial members to energy resources and important news from the energy industry. Subscribe today!

Phone Fraud in NGEMC Service Area

NGEMC has received a report that several of our members have been targeted with a phone call demanding immediate payment on the bill or they would be faced with an immediate cut-off.

If you receive a call such as this, the best course of action would be to end the call and check your account online through NGEMC’s website, or to contact an NGEMC Member Services Representative to verify your account balance by dialing one of the phone numbers listed on our website.

Risks of Third Party Online Pay Sites

Third Party Pay Sites Are Out There on the Internet…Be Aware of Their Payment Posting Timeframe

Space Heater Safety

Space heaters are a leading cause of house fires during the Winter. Take these important safety precautions when using them.

  • Only use heaters listed by a recognized testing laboratory.
  • Place your space heater on a level, non-flammable surface away from furniture, drapes, rugs, etc.. 
  • Make sure your space heater has an auto shutoff function.
  • Never pair your space heater with an extension cord.
  • Never leave a space heater unattended when in use.
  • Purchase space heaters that are cool to the touch.


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